Terms and Conditions fomo7 – Platform Usage Guidelines

1Acceptance of Terms of Use

Welcome to fomo7, an online gaming platform operating under the domain fomo7.bio. These terms and conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and fomo7 ("Platform", "we", "us").

These Terms apply to all services provided by fomo7, including but not limited to live casino, slot machines, sports betting, fish shooting games, betting, and all related support services. Continued use of this platform following any amendment to these Terms will be deemed acceptance of the amended terms.

2Eligibility to Use the Platform

To register and use fomo7 services, you must meet all of the following eligibility requirements at all times:

• Aged 18 years and above on the date of registration and throughout the entire period of platform use.
• Having full legal capacity to enter into legally binding agreements.
• Not being on a self-exclusion list or ban from any responsible gaming program you have voluntarily joined.
• Using your own legally obtained personal funds for all transactions on the platform.
• Not registering or using the platform on behalf of any third party.

3Account Registration and User Responsibilities

3.1 Registration Process

Each user is only permitted to hold one (1) active account at fomo7 at any one time. Multiple account registrations by the same individual are strictly prohibited and may result in the closure of all associated accounts and forfeiture of any remaining balances.

During registration, you are required to provide accurate, complete, and up-to-date information. fomo7 conducts a strict identity verification (KYC) process to ensure the validity of every account. Information provided during registration must match your official identification documents.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. fomo7 shall not be liable for any losses arising from unauthorised access to your account as a result of your own negligence.

• Do not share your login credentials with anyone, including family members.
• Use a strong, unique password that is not used on any other platform.
• Always log out fully after each session, especially on shared devices.
• Notify the fomo7 support team immediately if you suspect any unauthorised access to your account.

3.3 KYC Verification

Fomo7 reserves the right to request full identity verification before approving any withdrawal of funds. Required documents may include a national ID, proof of address, and proof of payment method. This KYC process is an important security measure to protect you and the platform against fraud and money laundering.

4Depositing and Withdrawing Funds

4.1 Deposit Methods

Fomo7 supports a variety of popular payment methods in Malaysia, including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost. All deposits are processed instantly and credited to your account in a short time. fomo7 does not charge any fees on deposit transactions.

4.2 Withdrawal Terms

Withdrawals can only be processed to a bank account or digital wallet registered under the same name as your fomo7 account. This is an important safeguard to ensure the security of your funds.

• Minimum withdrawal: RM 30 per request.
• Full KYC verification must be completed before your first withdrawal is processed.
• Withdrawal processing time: between 30 minutes and 24 hours depending on the method and time of request.
• Fomo7 reserves the right to suspend withdrawals until a security review is completed if any suspicious activity is detected.

4.3 Transaction Responsibility

You are responsible for ensuring that your bank account or digital wallet details provided are accurate. fomo7 is not liable for any withdrawal delays or failures resulting from incorrect information submitted by the user.

5Bonuses, Promotions and Wagering Terms

5.1 Bonus Offers

Fomo7 offers a variety of bonuses and promotions from time to time, including welcome bonuses for new members, reload deposit bonuses, weekly cashback, and seasonal promotions. Each bonus offer is subject to specific terms and conditions that will be clearly stated at the time the promotion is launched.

5.2 Wagering Requirements

Every bonus granted by fomo7 is subject to a minimum wagering requirement before the bonus funds and associated wins are eligible for withdrawal. The specific wagering requirement will be stated in the terms of each promotion.

• Bonuses cannot be withdrawn directly — they must first be used for betting.
• Wagering on certain games may not count toward wagering requirements, or may count at a different rate.
• Fomo7 reserves the right to cancel bonuses and associated wins if there is evidence of bonus abuse or fraud.
• One promotion cannot be combined with another unless specifically stated.

5.3 Bonus Abuse

Fomo7 uses sophisticated detection systems to identify bonus abuse, including side betting, multiple account usage, and strategies designed to exploit promotions. Any such attempts will result in bonus cancellation, forfeiture of wins, and account closure.

6General Game Rules

All games offered at fomo7 use a random number generator (RNG) certified by independent international audit bodies, ensuring the fairness and transparency of every game outcome. Game results are final and cannot be disputed unless there is clear evidence of a technical failure.

6.1 Technical Failures

In the event of a technical failure or system issue during a gaming session, fomo7 will endeavour to resolve any disputes based on stored server data. If game data cannot be verified due to a technical disruption, the relevant bets will be voided and funds will be returned.

6.2 Betting Limits

Minimum and maximum betting limits for each game are stated within the game interface itself. fomo7 reserves the right to adjust betting limits at any time with reasonable notice. Members may also set their own personal betting limits through account settings as part of our responsible gaming commitment.

7Prohibited Member Conduct

To maintain a safe and enjoyable gaming environment for all members, fomo7 strictly prohibits the following activities:

• Fraud, hacking, use of bot software, or any unauthorized method to gain an unfair advantage in games.
• Money laundering or any illegal financial activity conducted through the platform.
• Opening multiple accounts to repeatedly claim bonuses or exploit promotions.
• Sharing account credentials or allowing others to use your account.
• Spreading false or defamatory information about fomo7 or other members.
• Any attempt to disrupt the technical operations of the platform, including DDoS attacks or malicious code injection.
• Using stolen or unauthorized credit or debit cards to deposit funds.

8Account Closure and Suspension

8.1 Voluntary Closure

You may close your fomo7 account at any time by contacting our customer support team. Prior to closure, all outstanding bonus wagering requirements must be met, and any eligible balance will be processed for withdrawal in accordance with standard procedures.

8.2 Closure by fomo7

Fomo7 reserves the right to suspend or close any member's account without prior notice in the following situations:

• Violation of any terms and conditions stated in this document.
• Confirmation that the user is under 18 years of age.
• Suspected or confirmed fraudulent activity, money laundering, or other illegal activities.
• Requests from law enforcement authorities or regulatory bodies.
• Failure to complete the KYC verification process within the stipulated timeframe.

9Platform Liability Limits

Fomo7 provides its gaming platform on an "as is" basis. While we strive to keep the platform running without interruption at all times, we cannot fully guarantee that the service will be free from outages, delays, or technical errors.

Fomo7 shall not be liable for:

• Financial losses incurred as a result of unfavourable game outcomes.
• Disruption to platform access due to maintenance, network issues, or circumstances beyond our control.
• Losses arising from a user's own negligence in maintaining their account security.
• Any indirect, consequential losses or loss of profits.

Fomo7's maximum liability to any member under any circumstances shall not exceed the total active deposit balance in that member's account at the time of the incident.

10Privacy and Data Protection

Fomo7 is committed to protecting the privacy and personal data of all members. All information collected during registration and use of the platform is handled in accordance with our detailed Privacy Policy, which complies with applicable data protection standards.

Your data is protected using 256-bit SSL encryption and stored on secure servers. fomo7 will not sell, rent, or disclose your personal data to third parties without your consent, except as required by law or for legitimate platform operational purposes.

11Amendments to Terms and Conditions

Fomo7 reserves the right to amend, update, or replace any part of these Terms at any time at our sole discretion. Members will be notified of any material changes via in-platform notifications or email at least 7 days before the amendments take effect.

It is your responsibility to review this Terms and Conditions page periodically to stay informed of the latest version. Continued use of the platform after any amendments take effect will be considered acceptance of the revised terms.

12Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the fomo7 support team is available to assist you at any time.

You can reach us via live chat available directly on the platform, or through our official email at [email protected]. Our team operates 24 hours a day, 7 days a week and will endeavour to respond to all enquiries within 24 hours.

For questions related to responsible gaming and self-exclusion, please visit the page Responsible Gaming us for further information and assistance.