Official Privacy Policy

Privacy Policy fomo7 – Your Personal Data Protection

Fomo7 is committed to protecting the privacy and security of every member's personal data. This document clearly explains how we collect, use, and safeguard your information.

Last Updated: 1 January 2026
Important Note: By using the fomo7 platform, you agree to the collection and use of information as described in this privacy policy. This policy should be read together with Terms and Conditions fomo7.

1Introduction and Scope of This Policy

Welcome to the fomo7 Privacy Policy page. The fomo7 platform, operating under the domain fomo7.bio ("Platform", "we", "fomo7"), takes its responsibility to protect the privacy of all users and members who use our services seriously.

This Privacy Policy explains the types of personal data we collect, the purposes for collection, how we store and protect it, and your rights as a data owner. This document applies to all users who access the fomo7.bio website, register an account, or use any services provided by fomo7 — whether through our web browser or mobile app.

Fomo7 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. We continuously strive to ensure that your data is handled transparently, responsibly, and securely at all times.

fomo7's Commitment: We never sell your personal data to any third party for marketing purposes. Your data belongs to you and we only use it for the purposes clearly stated in this document.

2Types of Personal Data We Collect

Fomo7 collects various types of information depending on how you interact with our platform. The following are the categories of data we may collect:

2.1 Personal Identification Information

  • Full name as stated in your official identification document.
  • National identification number (MyKad) or passport number for identity verification (KYC).
  • Date of birth to verify that you are 18 years of age or older.
  • Valid current residential address.
  • An active mobile number registered in your name.
  • Email address used for account registration.

2.2 Financial Information

  • Bank account number or digital wallet details (Touch 'n Go eWallet, GrabPay, Boost) for deposit and withdrawal purposes.
  • History of deposit and withdrawal transactions on the platform.
  • Supporting documents for payment method verification when required.

2.3 Platform Usage Data

  • Game history and wagering activity on the platform.
  • Login information including date, time, and IP address.
  • Device type, operating system, and web browser used.
  • Cookie data and similar tracking technologies (see Section 6).
Data Category Example Information Primary Purpose
Personal Identification Name, IC, date of birth, address KYC & Account Verification
Finance Bank account number, digital wallet Deposit & Withdrawal
Technical IP address, device type, browser Security & Fraud Detection
Usage Game history, activity logs Service improvement
Communications Support email, live chat logs Customer Support

3How We Use Your Data

Every piece of data we collect has a clear and legitimate purpose. fomo7 uses your information for the following purposes:

3.1 Account Management and Services

  • Creating and managing your member account on the fomo7 platform.
  • Processing deposits, withdrawals, and all financial transactions securely and accurately.
  • Verifying your identity through the KYC process to comply with legal requirements.
  • Providing effective and responsive customer support.

3.2 Security and Fraud Prevention

The security of our platform and members is fomo7's top priority. We use your data to detect and prevent fraudulent activity, money laundering, unauthorized access, and any misuse of the platform. Our monitoring systems operate around the clock to protect the interests of all members.

3.3 Product Improvement and User Experience

  • Analyzing usage patterns to improve platform design and functionality.
  • Tailoring content, promotions, and game recommendations to your interests.
  • Resolving technical issues and ensuring optimal platform performance.

3.4 Legal Compliance and Reporting

Fomo7 may need to use or disclose your data when required by Malaysian law, court orders, or relevant regulatory bodies. This includes cooperating with authorities in financial crime investigations when necessary.

Marketing Communications: fomo7 may send notifications about promotions, bonuses, and platform updates via email or in-app notifications. You may opt out of marketing communications at any time through your account settings, without affecting your access to core services.

4Data Sharing and Disclosure to Third Parties

Fomo7 does not sell, rent, or transfer your personal data to third parties for their own commercial purposes. However, there are limited situations where we may share your data with certain parties:

4.1 Trusted Service Providers

We work with selected third-party service providers to handle certain platform operations, including payment processing, identity verification, data analytics, and technical support. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.

4.2 Authorities and Regulatory Bodies

Fomo7 will disclose required data to law enforcement, courts, or regulatory bodies when mandated by Malaysian law or a valid court order. In such situations, we will endeavour to notify you in advance unless prohibited by law.

4.3 Business Transfers

In the event of any business restructuring, merger, or acquisition, user data may be transferred as part of the business assets. In such situations, you will be notified in advance and any new applicable privacy policy will be clearly communicated.

Important Reminder: fomo7 never shares sensitive financial information such as your bank account or credit card details with any third party without your consent, except for the purpose of processing transactions you initiated.

5Security and Data Protection

Fomo7 invests seriously in security infrastructure to ensure your personal data is always protected. The security measures we employ include:

  • 256-bit SSL encryption on all communications between your browser and our servers, ensuring no data can be intercepted in transit.
  • Data encryption at rest — all sensitive information is stored in encrypted form and cannot be read without the appropriate encryption key.
  • Multi-layered access control — only authorised staff with a genuine need for access may view members' personal data.
  • 24/7 security monitoring — intrusion detection and suspicious activity monitoring systems operate on a continuous basis.
  • Regular security audits — our platform undergoes regular penetration testing and security audits by independent parties.
  • Two-factor authentication (2FA) available to all member accounts to add an extra layer of security.
Security Standards: fomo7's server infrastructure meets security standards equivalent to those of financial institutions, ensuring your data is protected at the highest level of protection available.

6Use of Cookies and Tracking Technologies

Fomo7 uses cookies and similar technologies to enhance the user experience and enable key platform functions to operate correctly. The following are the types of cookies we use:

6.1 Essential Cookies

These cookies are required for the platform's core operations, including login session management, security, and basic functionality. Without them, the platform cannot function properly. You cannot disable this type of cookie.

6.2 Performance and Analytics Cookies

These cookies help us understand how members interact with the platform — which pages are most popular, how much time is spent, and where users encounter difficulties. This information is used to continuously improve the user experience.

6.3 Functional Cookies

These cookies allow the platform to remember your preferences, such as your preferred language, display settings, and recent game history, to provide a more personalized and comfortable experience.

6.4 Managing Cookie Preferences

You can control cookie settings through your web browser. Most modern browsers allow you to view, manage, and delete stored cookies. However, disabling certain cookies may affect the functionality of some parts of the platform.

7Your Rights as a Data Owner

As a data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by fomo7:

Right of Access

You have the right to request a copy of the personal data we hold about you. Access requests will be processed within 21 business days.

Right to Rectification

If you find that any of your data is inaccurate or outdated, you have the right to request a correction through your account portal or our support team.

Right to Object to Processing

You have the right to object to the processing of your data for direct marketing purposes. Submit your request to our support team and we will process it within 7 days.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for transfer to another platform where applicable.

Right to Erasure

You may request deletion of your personal data upon closing your account, subject to applicable legal data retention obligations.

How to Submit a Request: To exercise any of the above rights, contact our data protection team at [email protected]. Please include your account number and sufficient identification details to help us verify your identity.

8Data Retention Period

Fomo7 retains your personal data for as long as necessary to fulfil the purposes stated in this privacy policy, or for as long as required by applicable Malaysian law.

  • Active account data — retained for the duration your account is active and for 7 years after account closure for financial compliance purposes.
  • Financial transaction records — retained for a minimum of 7 years in accordance with accounting and anti-money laundering legal requirements.
  • Support communication logs — retained for 3 years for dispute resolution and service improvement purposes.
  • Analytics and usage data — stored in a non-personally identifiable form for an indefinite period for product improvement purposes.
  • KYC Documents — retained for 5 years after the business relationship ends, in accordance with the Anti-Money Laundering Act 2001.

After the applicable retention period has expired, your data will be securely deleted or anonymized in a way that prevents re-identification.

9Changes to This Privacy Policy

Fomo7 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operations, new legal requirements, or improvements to our data protection practices.

Whenever there are significant changes to this policy, we will:

  • Updating the "Last Updated" date at the top of this page.
  • Sending notifications to all active members via registered email or in-platform notifications.
  • Providing at least 14 days' notice before any significant changes take effect.

Continued use of the fomo7 platform after changes take effect will be considered acceptance of the updated policy. If you do not agree with the changes, you have the right to close your account before the changes come into effect.

10Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to contact us directly.

Fomo7's Data Protection Team can be reached via:

  • Email: [email protected]
  • Live Chat: Available on the platform 24 hours a day, 7 days a week

We are committed to responding to all privacy-related inquiries within 3 business days. For more complex complaints or official data access requests, processing may take up to 21 business days.

If you are dissatisfied with our response, you have the right to refer your complaint to the Department of Personal Data Protection Malaysia (JPDP), the relevant regulatory authority under PDPA 2010.

Why Your Data Is Safe with fomo7

Every security layer we build serves one purpose — keeping your information private and protected.

256-bit SSL encryption

All data transmitted between your device and fomo7 servers is protected with bank-grade encryption — impossible for unauthorized parties to intercept.

Secure KYC Verification

Our identity verification process uses an integrated and recognized system, ensuring that only you can access and manage your own account.

No Data Sales

Fomo7 never sells or rents your personal data to advertisers or any third party for their own marketing purposes. This is our promise.

Malaysia PDPA Compliance

All of our data handling practices fully comply with Malaysia's Personal Data Protection Act 2010, providing you with robust legal protection.

24/7 Threat Monitoring

Our threat detection system continuously monitors for suspicious activity and responds immediately to protect your account from unauthorized access.

Full Control in Your Hands

You can access, amend, or request deletion of your personal data at any time through the account portal or by contacting our support team.

Join fomo7 with Confidence and Peace of Mind

Your data is protected, your identity is secure. Register a fomo7 account today and enjoy a safe online gaming experience.

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